Joint initiative receives high accolade
Source: ACT. Minister for Housing
"A joint initiative between Housing ACT and Centrelink giving tenants access to a range of services and information on Canberra's south side has been awarded a silver medal for excellence in service delivery in the Commissioner for Public Administration Awards. Since September 2008, Housing ACT clients have been able to speak directly to a Housing Officer based part-time at Centrelink's Community Access office at Tuggeranong," Mr Hargreaves said. By having access to Housing ACT through the Community Access office, tenants have been able to obtain all their housing and Centrelink needs in a one-stop-shop environment. The feedback from tenants in terms of the convenience of the initiative has been very positive and, in fact, the model has the potential to possibility be taken up on a national level across the country. "